CANCELLATION POLICY

Thank you for booking with us.

GUEST CANCELLATION POLICY

  • More than three months notice: 100% of the total cost of the retreat will be returned
  • 3 months to 14 days notice: 70% of the total cost of the retreat will be returned
  • 14 days to 5 days notice: 50% of the total cost of the retreat will be returned
  • Less than 5 days notice: 0% of the total cost of the retreat will be returned

 

NOTE: During the current coronavirus pandemic, we wish for our guests to make their bookings without concern of having to cancel in the future. 

If you wish to make a booking, and then need to cancel due to Covid 19, our flexible policy allows you to cancel your booking free of charge, as long as the cancellation is made at least 3 days prior to the start of the retreat. This applies both if you, or someone you’ve been in contact with has shown symptoms, and if travel restrictions change in a way that will prevent you from traveling to Shambala. 

This new cancellation policy will be applicable until further notice.

For more information on how we are dealing with the Covid-19 crisis, please click here.

We thank you for your understanding.